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Bigpipe is a New Zealand telecommunications provider. Its a sister company of Spark. Bigpipe offers pay-monthly ADSL & fibre broadband services.
Call Centre Hours
Bigpipe does not have a customer service phone number, but provides email based support.
Broadband Plans
Bigpipe offers ADSL, VDSL and Fibre broadband in New Zealand.
Bigpipe Broadband Speed Test
Bigpipe suggests users’ use the www.speedtest.net website when checking their broadband speed.
Good internet, they have little to no downtime. Good prices. Only four stars for slow email responses and no phone number to call for help.
Bigpipe does not have any phone lines so really difficult to get support when you need it. I think they need to consider changing this in the future because its very frustrating not being able to talk to anyone in person when things go wrong.