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Bigpipe is a New Zealand telecommunications provider. Its a sister company of Spark. Bigpipe offers pay-monthly ADSL & fibre broadband services.

Call Centre Hours

Bigpipe does not have a customer service phone number, but provides email based support.

Broadband Plans

Bigpipe offers ADSL, VDSL and Fibre broadband in New Zealand.

Bigpipe Broadband Speed Test

Bigpipe suggests users’ use the www.speedtest.net website when checking their broadband speed.

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2 Degrees is a New Zealand telecommunications provider. Its mobile network launched on 4 August 2009 after nine years of planning and spending more than $250 million constructing a brand new mobile network in New Zealand. 2 Degrees offers prepaid and pay-monthly mobile services as well as fixed-line phone and broadband services.

Back in the 90s a visionary group of Maori challenged the crown through the Treaty of Waitangi and won the rights to 3G spectrum. Despite financial and regulatory adversity a Maori Trust (Hautaki) was established with the challenge of launching New Zealand’s 3rd mobile network.

Since then, they’ve been busy. They have the backing of a unique partnership of international and Kiwi investors that have enabled 2 degrees to build a brand new mobile network, helping 2 Degrees to cover 97% of the places Kiwis live and work. In March 2015 they also acquired NZ’s fourth largest ISP Snap.

Call Centre Hours

2 Degrees’ call centre is open seven days a week.

Monday to Sunday: 8am to 10pm

What is 2 Degrees customer service phone number?

Call 2 Degrees customer service on 0800 022 022 within New Zealand. From overseas you can call +64 22 200 2000.

Broadband Plans

2 Degrees offers ADSL, VDSL, Fibre and Wireless broadband in New Zealand.

2 Degrees Broadband Speed Test

2 Degrees suggests users to use nperf.net website when checking their broadband speed.

How much does it cost to install Fibre?

Most cases a standard Fibre installation is free. Fibre installation is subsidised by the government as part of New Zealand’s Ultra-Fast Broadband programme. If your connection is classified as ‘non-standard’ install, there may be costs involved.

What is a fibre speed boost?

Fibre speed boost will upgrade the download and upload speeds of 2 Degrees’ customers 120GB and Unlimited fibre broadband plans to 300/100Mbs. There’s also no additional charges for fibre speed boost.

What are 2 Degrees IOU Packs?

If you’re running a little short on funds but need to keep using your 2 Degrees mobile, you can buy an IOU Pack to keep you going. Simply pay it back on your next Top Up. 2 Degrees has three types of IOU Packs available.

How to get IOU on 2 Degrees?

Simply text the word ‘buy’ with the IOU Pack that you need to 288. To get the $3 Talk & Text IOU Pack, text ‘buy 3Talk’ to 288. To get the $3 Data IOU Pack, text ‘buy 3Data’ to 288. To get the $5 Combo IOU Pack, text ‘buy 5Combo’ to 288.

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Spark New Zealand Limited is a New Zealand telecommunications company providing fixed-line telephone services, a mobile phone network, internet access services, and ICT services to businesses. It was known as Telecom New Zealand until it was rebranded with its current name in 2014.

Call Centre Hours

Spark’s call centre is open 24 hours a day, seven days a week.

How do I contact Spark by phone?

You can call Spark’s customer support phone number which is 0800 110 062. From overseas call +64 3 371 0866. You can also contact Spark through their live chat or Facebook Messenger.

Broadband Plans

Spark offers ADSL, VDSL, Fibre and Wireless broadband in New Zealand.

Spark Broadband Speed Test

Spark suggests users to use the Speedtest.net application or the Speedtest.net website when checking their broadband speed.

The following speeds are typical for the different types of Spark broadband plans:

• FibreMAX*: 860Mbps for downloading and 501Mbps for uploading. 
• Fibre 100: 102Mbps for downloading and 22Mbps for uploading.
• Fibre50: 50Mbps for downloading and 10Mbps for uploading. 
• 4G Wireless: 27Mbps for downloading and 15Mbps for uploading. 
• VDSL: 43Mbps for downloading and 13Mbps for uploading. 
• ADSL: 8.5Mbps for downloading and 0.8 for uploading. 

Information from Spark’s website: Solve broadband speed issues

How much is Spark sport per month?

Spark Sport subscription fee is $24.99 per month or $19.99 on selected Spark mobile or broadband plans.

How to listen to voicemail on Spark?

You need to call into the voicemail menu. For Mobile: Either 122, 083210, +64 83 83210 or long press 1 on your keypad. For Wireless landline: 122. For Fibre landline: 083210# or for Copper landline: 083210. Your voicemail messages will play.

How do I top up on Spark?

To top up your prepaid Spark mobile call *333 from your mobile or 0800 32 32 32 from your landline. Alternatively you can top up your or someone else’s mobile online.

How to find out your Spark account number?

Either open the Spark app and your account number is at the top right of the My plan details screen or sign in to MySpark website and your account number will be at the top right corner of the page.

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Worldnet was founded more than two decades ago. Today, we are a leading telecommunications provider in New Zealand. Worldnet is the result of over many years of research and development by industry experts with decades of experience in producing innovations in data and voice delivery.

Call Centre Hours

Worldnet’s call centre is open five days a week.

Monday to Friday: 9am to 7pm

Saturday, Sunday & Public holidays: Closed

Phone Number: 0800 89 1001

Broadband Plans

Worldnet offers ADSL, VDSL & Fibre broadband in New Zealand.

Worldnet’s Broadband Speed Test

Worldnet offers software users can download which measures the users’ maximum bandwidth. It uses iPerf3 to perform a speed test. View this tool here: Worldnet’s speed test

The post WorldNet Reviews appeared first on Broadband Me.

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Orcon Limited is a New Zealand telecommunications company. It is New Zealand’s fourth largest Internet service provider. In 2013 it had a 5% share of the fixed line market.

Call Centre Hours

Orcon’s call centre is open seven days a week.

Monday – Friday: 8am – 8pm
Saturday: 8am – 8pm
Sunday & public holidays: 10am – 8pm

What is Orcon’s phone number?

You can contact Orcon customer service on 0800 13 14 15. If you are overseas the international number to call is +64 9 929 0408.

Broadband Plans

Orcon offers Fibre broadband in New Zealand.

Orcon Broadband Speed Test

Orcon suggests users to use Linetest.nz to test the speed of their connection.

Who owns Orcon?

Orcon is owned by Vocus, which is owned by Macquarie Asset Management and Aware Super. On the 1st of January 2022, Orcon and 2degrees announced a planned merger. If the merger goes ahead, the new company would be the third-largest in New Zealand behind Spark and Vodafone.

How fast is Orcon’s ultra fast fibre broadband?

Fibre uses glass cables and light to send data at the speed of light. The variance on speed will depend on the server location and capacity. Fibre speeds depend on factors such as your location, plan type and the capability of your devices.

How long does it take to install Orcon fibre?

Orcon residential house fibre installs are simple and quick. Apartments and houses down right of ways may take longer. Basic remote activation can happen in just a few working days. Whereas full installations with two visits from the install technician can take up to 25 days, from start to finish.

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Wireless Nation specializes in rural broadband using RBI, custom wireless solutions using New Zealand’s leading satellite network to provide you with connectivity wherever you are. Constantly innovating, they provide services for the commercial sector as well as backup and disaster recovery solutions.​ Wireless Nation also provides bespoke solutions to overcome hurdles that may prevent connectivity; such as remoteness, needing internet access to a large area, or line of sight issues.

Call Centre Hours

Wireless Nation’s call centre is open seven days a week.

Monday to Friday: 8:00 am to 8:00 pm

Saturday and Sunday: 9:00 am to 5:30 pm

Phone Number: 0800 101 143

Broadband Plans

Wireless Nation offers Fibre and Wireless broadband in New Zealand.

Wireless Nation Broadband Speed Test

Wireless Nation has their own tool for users checking their broadband speed.

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NOW started out in 2002 as a small rural wireless internet provider servicing a few happy Hawke’s Bay locals. Word spread, and now, nearly two decades later, we’re still providing exceptional, award-winning services and products to kiwi families and businesses across New Zealand.

Call Centre Hours

NOW’s call centre is open five days a week.

Monday to Friday: 8:30am to 5pm

Phone Number: 0800 438 669

Broadband Plans

NOW offers ADSL and Fibre broadband in New Zealand.

NOW’s Broadband Speed Test

NOW suggests users to use the Speedtest.net website when checking their broadband speed.

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Voyager provides fast and reliable internet to homes across New Zealand. We keep our plans simple and our speed supersonic.

Call Centre Hours

Voyager’s call centre is open seven days a week.

Monday to Sunday: 8 am to 10 pm

Phone Number: 0800 477 333

Broadband Plans

Voyager offers ADSL and Fibre broadband in New Zealand.

Voyager Broadband Speed Test

Voyager has their own broadband speed test tool that allows users to check their broadband speed.

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MyRepublic are New Zealand’s first fibre broadband only Internet Service Provider (ISP). Their fibre broadband network starts from Whangarei up north to Invercargill down south.

MyRepublic started in Singapore in 2011, where they shifted the ISP landscape dramatically. They’re committed to delivering the benefits of the UFB for all kiwis.

Call Centre Hours

MyRepublic’s call centre is open seven days a week.

Monday to Sunday: 9 am to 2 am

How do I contact MyRepublic?

You can call MyRepublic on 0508 100 024. Additionally you can chat to a customer service representative online here.

Broadband Plans

MyRepublic offers Fibre broadband in New Zealand.

MyRepublic Broadband Speed Test

MyRepublic suggests users to use the Speedtest.net website when checking their broadband speed.

How to pay MyRepublic bill?

You can pay your MyRepublic bill using a credit/debit card, direct debit or bank transfer.

Why is MyRepublic Internet slow?

There can be many factors why you’re having issues with the speed of your internet connection. MyRepublic has an interactive troubleshooting guide to help you fix your internet speed issues.

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Vodafone New Zealand is one of New Zealand’s leading digital services and connectivity companies, and we believe every New Zealander will thrive with access to the world’s best digital services. We offer more than 3 million connections to Consumer and Business customers, and our existing mobile network covers 98.5% of where Kiwis live, work and play. Vodafone New Zealand is owned by New Zealand-based Infratil and Canada-based Brookfield Asset Management. We are a partner market in the Vodafone Group, one of the world’s largest telecommunications companies.

Call Centre Hours

Vodafone’s call centre is open seven days a week.

Monday to Friday: 7am to 8pm

Saturday & Sunday: 8am to 6pm

Phone Number: 0800 806 106

Broadband Plans

Vodafone offers ADSL, VDSL, Fibre and Wireless broadband in New Zealand.

Vodafone Broadband Speed Test

Vodafone has their own speed test tool where users can check their broadband speed.

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